Privacy Policy

Effective Date: 22nd March 2025

Farmbound Vacations Private Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a booking through our website, farmboundvacations.com (“the Website”). By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

Farmbound Vacations Private Limited is a company that specializes in providing vacation rentals and home-cooked meals for vacation rentals. Our registered address is 41, Jawahar Nagar Extension, Gurudham Colony, Bhelupura, Varanasi 221010, and you can contact us via email at info@farmboundvacations.com.

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

• Personal Identification Information: When you make a booking, sign up for newsletters, or contact us, we may collect personal details such as your name, email address, phone number, and mailing address.
• Payment Information: When booking a vacation rental or ordering a home-cooked meal, we may collect payment information (e.g., credit card number, billing address, etc.). Please note that all payment transactions are processed securely via a third-party payment processor, and we do not store your credit card information.
• Booking and Usage Data: We may collect information regarding your booking history, preferences, and interactions with our website, including IP address, browser type, device information, and the pages you visited.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process bookings and provide the services you have requested (such as vacation rentals and meals).
• To communicate with you, including sending booking confirmations, receipts, and other transactional emails.
• To respond to your inquiries and provide customer support.
• To personalize your experience and improve our website and services.
• To send promotional emails or newsletters (with your consent).
• To comply with legal obligations and enforce our terms and policies.

3. Legal Basis for Processing Your Personal Data

We process your personal data based on the following legal grounds:

• Contractual Necessity: We process your personal information to fulfill our contractual obligations when you make a booking or use our services.
• Legitimate Interests: We may process your data for our legitimate interests in improving our services, marketing, and responding to customer inquiries, provided these interests do not override your privacy rights.
• Consent: We may request your consent to send marketing communications or for other purposes where consent is required by law.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information with the following parties for the purposes outlined above:

• Service Providers: We may share data with third-party service providers (such as payment processors, booking platforms, and email marketing services) to help us operate our business and deliver services to you. These service providers are required to use your data solely for the purpose of providing services on our behalf and must keep your data confidential.
• Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a subpoena, court order, or request from a governmental authority.

5. Data Retention

We retain your data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. If you request to delete your account or personal data, we will retain it only to the extent required for legal obligations.

6. Your Rights

Under the GDPR, you have the following rights regarding your data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider if technically feasible.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at info@farmboundvacations.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we take reasonable steps to secure your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyse website traffic, personalize content, and improve site functionality. You can manage your cookie preferences through your browser settings.

For more detailed information on how we use cookies and other tracking technologies, please refer to our Cookie Policy.

9. International Data Transfers

If you are accessing our website from outside India, please note that your data may be transferred to and processed in India, where our servers and databases are located. By using our website, you consent to the transfer of your personal information to India and the processing of that information by this Privacy Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Farmbound Vacations Private Limited
Email: info@farmboundvacations.com
Address: 41, Jawahar Nagar Extension, Gurudham Colony, Bhelupura, Varanasi 221010

By using our website and services, you consent to the terms outlined in this Privacy Policy.